Terms & Conditions

Mr O Casino is an online gambling website intended for people who are legally permitted to gamble in their place of residence. You must be at least 18 years old, or the minimum legal gambling age that applies to you, whichever requirement is higher. You must also ensure that online gambling is lawful where you live and that you are permitted to access and use our services.

By registering or using the website, you confirm that all information you provide is accurate, complete and current. You must update your details if they change. We may ask you to verify your identity, age, address, payment method or other information before allowing access to some or all services. Verification checks may be required at registration, during account use or before a withdrawal.

You are responsible for keeping your login details secure and for all activity carried out through your account. Do not share your password, payment details or account access with another person. Tell us promptly if you believe your account has been accessed without permission. You must not create an account for another person, allow another person to use your account or operate more than one account unless expressly permitted.

Account restrictions

• You must not register or play if you are under the legal gambling age.
• You must not use the website while located in a jurisdiction where the services are unlawful or restricted.
• You must not use false, misleading or stolen information when opening or using an account.
• You must not use an account for fraud, money laundering, unlawful activity or any purpose unrelated to personal entertainment.
• You must not attempt to bypass technical, geographic, account or responsible gambling controls.
• You must not permit another person to deposit, wager or withdraw through your account.

We may suspend, restrict or close an account where we reasonably believe that these terms have been breached, information is inaccurate, activity appears suspicious, a legal or regulatory obligation applies, or a technical or security issue requires action. Where appropriate and legally permitted, we may explain the reason for a restriction and any steps that may be available.

You may only deposit funds using a payment method held in your own name or otherwise authorised for your use. Payment options, processing requirements and availability may vary. Before using a payment method, check the information displayed on the website and any conditions provided by your payment provider. We are not responsible for delays, charges or restrictions imposed by a bank, card issuer or other payment service.

You should only deposit money that you can afford to lose. A deposit is intended for participation in the services and is not a savings product or investment. You must not deposit funds obtained through unlawful activity or use the website to transfer money to another person. We may delay, reject or review a transaction where additional checks are required.

A wager is accepted only when it has been successfully recorded in our systems. If a wager is not recorded, is interrupted by a system error or is affected by an obvious technical issue, it may be voided or reviewed in accordance with the applicable game rules and legal requirements. The result shown in the relevant system records will generally be used to determine the outcome, subject to correction of an apparent error.

Game rules, minimum and maximum stakes, eligible markets, settlement procedures and any applicable restrictions are displayed with the relevant game or service. You should review those rules before placing a wager. Once submitted, a wager may not be cancelled unless the relevant rules expressly allow it. We do not guarantee that every game, payment method or feature will be available at all times.

Withdrawals may be subject to identity, payment and security checks. We may return funds to the original payment method where appropriate or use another permitted method. Any request to withdraw funds must comply with these terms, the relevant game rules and applicable law. We may investigate unusual activity before completing a withdrawal and may take action where funds or activity are associated with fraud, misuse or unlawful conduct.

Balances and errors

You should check your account balance and transaction history regularly and report any suspected error as soon as possible. If funds, winnings or account credits are added in error, they remain subject to correction. We may reverse an incorrect credit and may cancel transactions affected by a clear mistake or technical fault. You must not knowingly use or withdraw funds that were credited incorrectly.

Promotions, rewards, bonuses and special offers may be subject to additional terms. Those terms will explain eligibility, qualifying activity, expiry, wagering requirements, limits, excluded games and any other conditions that apply. If a promotional term conflicts with these general terms, the specific promotional term will apply only to the extent of that conflict.

You must not abuse a promotion or attempt to obtain an unfair advantage through multiple accounts, coordinated play, automated activity, software manipulation, payment misuse or any other dishonest method. Where permitted by law, we may withhold or remove a reward, reverse related transactions or restrict an account if promotional activity appears to have been misused.

The website, including its design, text, graphics, logos, software and other material, is protected by intellectual property rights. You may use the website for personal, non-commercial purposes in accordance with these terms. You must not copy, reproduce, modify, distribute, sell, frame, scrape or exploit website content without permission.

You must not interfere with the operation or security of the website. This includes introducing malicious code, attempting unauthorised access, testing vulnerabilities without permission, using bots or automated tools, manipulating game outcomes, disrupting other users or using the services to distribute unlawful or harmful material. We may block access, preserve evidence and take other appropriate action where misuse is suspected.

We aim to keep information on the website accurate and available, but content may change and errors may occur. Website links to third-party services are provided for convenience. We do not control those services and are not responsible for their content, availability, privacy practices or terms. You should review the terms that apply to any third-party service before using it.

Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set a budget before you play and avoid chasing losses. Do not gamble when distressed, under the influence of alcohol or drugs, or when gambling may affect your work, relationships or financial commitments.

• Only gamble with money you can afford to lose.
• Set personal deposit, wagering or time limits where these tools are available.
• Take regular breaks and keep track of how long and how much you play.
• Use account restriction or self-exclusion options if gambling is becoming difficult to control.
• Seek independent support if you are concerned about your gambling or someone else’s gambling.

Requests for self-exclusion or account restrictions may affect access to the website and may not be reversible during the selected period. You must not attempt to open or use another account to avoid a restriction. Responsible gambling information and available controls may change as services develop, so review the relevant page and account settings regularly.

Personal information is handled in accordance with our Privacy Policy. That policy explains what information may be collected, why it is used, how it may be shared, how it is protected and what rights or choices may be available to you. By using the website, you acknowledge that information may be processed for account administration, verification, payments, security, responsible gambling, legal compliance and service improvement.

Liability and changes

To the extent permitted by law, we are not responsible for loss caused by events outside reasonable control, interruptions to communications or payment services, device or software problems, unauthorised access resulting from your failure to protect account details, or your failure to follow these terms. Nothing in these terms excludes, restricts or modifies any right, guarantee or remedy that cannot lawfully be excluded under Australian consumer law or other applicable law.

We may update these terms to reflect changes to the website, services, legal requirements, security practices or business operations. The current version will be made available on the website, with the date or other indication of the latest update where appropriate. Continued use after an update takes effect indicates acceptance of the revised terms. If you do not agree, you should stop using the website and follow any available account closure process.

These terms are intended to be read together with any applicable game rules, promotion terms, Privacy Policy and responsible gambling information. If you have a question, use the support or contact channel made available on the website. Any dispute will be handled in accordance with applicable Australian law and the legal requirements that apply to the relevant service and user.